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Novator E-commerce (Novator) is an e-commerce solution partner with a singular focus on online retail, which integrates industry-leading services and hosting technology through its Virtual Retailer™ platform and 15 years of e-commerce experience. Since 1994, Novator’s solutions and services have been the foundation of some of the world’s most demanding e-commerce businesses. Clients include online retailers such as, Brookstone, American Express International and Lucas Films.

The Challenge

Entering into a growth phase, Novator engaged the services of Savills to develop a real estate strategy to secure premises that could increase its operational efficiency while simultaneously saving money on real estate costs over that of its existing facility. A keen focus was given to employee satisfaction and the company’s ability to attract and retain employees through its positive work environment.

Savills Response

Savills initiated its Real Estate FLOW™ process, taking a highly detailied and strategic approach to identifying Novator’s real estate requirements. These requirements were then prioritized with senior management based on the company’s must-haves and wants in order to align these desires with the overall business strategy. Savills took painstaking measures to source premises and locate the facility that would create a positive and productive environment for its staff.

The Solution

Ideal premises were located in a brick-and-beam space in Toronto’s Downtown West market node. The premises allows Novator to maximize its employee count without detracting from a work environment designed to maximize productivity. Additionally, the terms of its lease provide Novator with the flexibilty to either expand or contract its operations with ease based on the fluid needs of the organization.

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Key contacts

Stan Krawitz

Stan Krawitz

Vice Chairman, Founder, Head of Canada


+1 416 480 0745 Ext. 3030


Ken Norris

Ken Norris

Senior Vice President, Branch Manager – Ontario Office


+1 416 480 0745 Ext. 3047